I've only heard how much of a joke Corel support is, but never realised it was this pathetic. Looks like everything has went full circle back to the beginning. Looks like Mel thinks his/her name is Simone LOL.Īnd so much for the development team being given details of my problem. Please do not hesitate to contact us with any further questions. No worries let me go ahead and help you with this. I do understand that you need assistance for the download of your software. My name is Simone and I have been assigned to your ticket. Thank you for contacting Corel Customer Support. I get a new email from someone called Mel. I thought Corel "support" could not get any worse.Īfter going back and forth for about a month now repeatedly explaining the bug that exists in Coreldraw X7, X, and getting the response: "The only thing I can do is to escalate this to the development team, however, this will not be solved soon". Finally, after all the back and forth emails, this is what I get: Seriously they'll put you in the loony house. I know this because I've got a bunch of users of X7, X8 & 2017 to test this issue and all have exactly the same problem.Īnd then when you go for "support", what a friggin joke. And this particular bug has been there since at least X7. And when you do buy the upgraded version you find it now has bugs in as mentioned above. Not only do they seem to be targeting legit customers but they can't even disable their software when messages say it's disabled. This company can't seem to get anything right. My X5 is still fully functioning, despite messages randomly popping up saying it's functionality is disabled. ![]() I can't help thinking Corel is getting desperate and are using this tactic to force/scare legit users into upgrading. I've seen a forum thread where genuine users got this message and contacted Corel to get it sorted. That piracy message appears to be going out to the masses, even to users of genuine software. In a nutshell I'm really starting to think Corel, as a company, are a pack of crooks. Or completely uninstalling and reinstalling on a brand new install. They dodge and divert and ask you to do all sorts of un-necessary stuff to a brand new default install (like putting all settings back to default on a brand new install). I've been in contact with support and been absolutely pulling my hair out. It seems since version X7 there is now a bug where you cannot stop a disabled layer from exporting to DXF. Next thing I find I cannot stop disabled layers exporting to DXF. Well, I thought I'd like the new features of 2017 (offered in the amnesty deal) so $310 later I have 2017 installed. I've always recommended Coreldraw but now Corel have done a great job of turning me against them.Ībout a month ago I get the pop up messages saying my X5 is a pirate version and I have a limited time to take advantage of the amnesty deal before my X5 stops working. Had X5 for God knows how many years, always activated online on quite a few PCs over the years, got the patch upgrades etc. If I'm going with something more recent than 2018, then I would prefer it to be as recent as possible, as they have continued to refine/fix things since 2019.I'm in exactly the same boat. I really liked X8, too, but 2018 has some additional features that I find useful. That could be argued, depending on how one feels about features and stability, and exactly how one uses CorelDRAW. They made some big changes in CorelDRAW 2019, so I consider 2018 to be the "last and the best" of the "late-middle-aged" versions of CorelDRAW. I am located in the United States, haven't thoroughly studied the EULA, and am not a lawyer. Some of the provisions of the EULA may be different depending on location. I'm just relating what I see in the EULA. I am not personally aware of Corel giving anyone a hard time over that. They really want people to subscribe (no surprise there because $$, and for other reasons as well).Īs I pointed out in my earlier post, even if you do find a "new in the box" older version of CDGS, Corel might not consider it to be a valid license if you did not purchase it from them or from one of their authorized resellers. ![]() You can try asking Corel, but I would be very surprised if they gave you an option to purchase or upgrade to an "old" version of CorelDRAW Graphics Suite. I wonder if I talked to Corel if they'd allow me to purchase or give me a license code to install the full version (I call the Graphics Suite the 'full version').
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